Our Service
The Village Chef by Meals on Wheels has been delivering meals, accompanied by a chat and a smile, to the local community since 1961.
Our History
Our team of friendly and reliable volunteer delivery drivers don’t simply drop off a meal and then leave like other meal services do. Our team takes the time to check-in on, care for and chat to our customers, sometimes even helping with small errands such as collecting the mail or bringing in the bins.
At The Village Chef by Meals on Wheels we take pride in our high standard of meals, which are produced locally in our Turramurra kitchen using locally sourced and fresh ingredients. We offer a wide variety of meals, from hot main meals to frozen meals, from salads to soups to supper packs and desserts.
According to research conducted by Huber Social, Meals on Wheels services provide improvements in wellbeing – for both clients and volunteers alike.
For clients, improvements were noted in:
Feeling part of the community
Having a sense of purpose
Having things to hope for
Healthy & delicious meals
The Village Chef by Meals on Wheels delivers a large range of delicious and nutritious meals that are nutritionally balanced to meet the Nutritional Guidelines for Older Australians.
Friendly volunteers
Our great team of friendly volunteers deliver meals between 11 am and 1 pm, Mondays to Fridays, as arranged with our service coordinators.
Who is the service for?
Who is the service for?
Our service is designed to support people who find it difficult to shop and prepare meals for themselves.
Our meals are available at a subsidised rate through the Australian Government’s Commonwealth Home Support Program (CHSP). Clients with a Home Care Package (HCP) or National Disability Insurance Scheme (NDIS) participants can also purchase at special rates.
Eligibility is determined by My Aged Care who will provide an assessment and referral for meal services.
The Village Chef by Meals on Wheels is also available to private clients at a special rate. Call us directly to make an enquiry.
Here are some examples of situations when you may need us:
- When you or someone you care for has left hospital
- When you or a loved one doesn’t feel well
- When you feel you cannot cook a meal for yourself or your partner
- If you or a loved one cannot get out to the shops
- If you think it would be good to have someone check in on you or a loved one
- If you are a carer or relative who needs a rest and wants to make sure your friend or relative is eating nutritious meals
About the Aged Care Standards
Organisations like The Village Chef by Meals on Wheels, which provide Commonwealth subsidised aged care services, must meet the Australian Government’s Aged Care Quality Standards (Quality Standards).
These standards outline what we need to do to provide a quality service to our clients.
The eight Quality Standards help us to support our clients and focus on the following areas:
- Respecting clients’ dignity and choice
- Ongoing assessment and planning
- Personal care and clinical care
- Each client’s overall wellbeing
- How we provide our meal service
- Communicating and responding to feedback
- Selecting and training the right workers
- Effective management and policies
The Quality Standards also help us to continue to improve our meal service to clients.