Ordering & Delivery

Who can order Meals on Wheels?

To order meals at a subsidised rate, you must first register with My Aged Care, undertake an aged care assessment and receive a referral to The Village Chef by Meals on Wheels.

Private clients and NDIS participants whose funding is self, or Plan, Managed can order from us on a special rate basis. Please contact us directly for more details.

Ordering & Delivery

Who can order Meals on Wheels?

To order meals at a subsidised rate, you must first register with My Aged Care, undertake an aged care assessment and receive a referral to The Village Chef by Meals on Wheels.

Private clients and NDIS participants whose funding is self, or Plan, Managed can order from us on a special rate basis. Please contact us directly for more details.

How to order Meals on Wheels

You are ready to place an order once your eligibility has been approved by My Aged Care and you have received a referral number. All orders must be placed at least three business days prior to delivery.

There are a number of easy and simple ways to place your order:

Online

We’re working on Online Ordering and hope to have this available soon. Please check in again later.

Email

info@villagechef.com.au

Telephone

Call us directly to place your order. 1300 361 287

In Person

Hand your completed order form to one of our friendly volunteers.

Payment

Clients may be asked to contribute towards the cost of meals. Our prices range from $4 – $12 for eligible clients.

The amount you pay will be arranged during your aged care assessment. Out of pocket client contributions can be paid by:

  • Online payment
  • Direct debit
  • Cash (at the office)
  • Cheque
  • Credit card payment

Meals are delivered by a friendly volunteer Monday to Friday between 11.00am and 1.00pm. Please note that:

  • All orders must be placed at least three business days prior to delivery.
  • You are required to be at home to accept your delivery. Meals cannot be left on the doorstep for health and safety reasons.
  • The Meal of the Day is allocated for delivery on a specific day and  can only be substituted with a frozen meal.
  • If you wish to order a frozen meal from our Seasonal Menu, you will be asked to select a delivery date when you place your order.