GETTING STARTED

Ordering And Delivery

GETTING STARTED

Simple Steps To Start Receiving Meals

Getting started is easy. From requesting an information pack to receiving your first delivery, our team will guide you through every step of the process and help make the transition as smooth as possible.

Step 01

Request An Information Pack

Complete our online enquiry form or phone 1300 361 287 and select Extension 1. The information pack includes current pricing, delivery information, the menu and the forms needed to get started.

Please tell us if you already have a referral or referral code. If you receive coordinated aged care support, your provider may also need to complete a form.

Step 02

Complete the required forms

Complete the Order and Registration Form with your details and meal selections. A minimum of 12 meals over four weeks is required to begin or trial services.

Complete the payment authority using the secure link provided in your information pack. A valid bank account or credit card is required for all accounts, including trials.

Step 03

Await confirmation and start date

Once both forms have been received, we will process your request. Please allow at least 10 days for services to begin. Your local coordinator will contact you with the first available start date. If we can start sooner, we will let you know.

DELIVERY BASICS

Meals Delivered With Care

Our delivery service is designed to provide convenience, flexibility and personal connection.

Manly Community Lunch

  • Meals are delivered on weekdays.
  • Clients can choose the delivery days that best suit their schedule.
  • Meals are personally delivered by volunteers.
  • Delivery areas must be accessible by road and within the Northern Sydney Aged Care Planning Region.