Policies

These policies describe the fundamental polices that we operate under.

Aged Care Quality Standards

The Aged Care Quality Standards commenced on 1 July 2019. There are eight standards that aged care providers must meet. Ku-ring-gai and Hornsby Meals on Wheels has been assessed by the Commonwealth Government and meets the Aged Care Quality standards. Find out more about the Aged Care Quality Standards on the Department of Health website.


Our Professional Code of Ethics

Meals on Wheels is committed to a Professional Code of Ethics, which provides a framework of professional behaviours, values and principles for the employees of Meals on Wheels.

The following values are central to our Professional Code of Ethics:

  • Integrity
  • Honesty
  • Respect
  • Justice
  • Courage
  • Community and social responsibility
  • Cultural awareness
  • Inclusiveness

Privacy and records control

The Village Chef – by Meals on Wheels is committed to securely storing records and documents appropriate to the business while ensuring confidentiality is maintained.

We are committed to the State Records Act 1988, the Privacy Act 1988 and the Australian Privacy Principles 2014. Information collected is used for the delivery of the service and to fulfil statutory requirements and not for any other purpose.


Disability Inclusion

Meals on Wheels is committed to providing accessible and inclusive services for people with disability. Links to disability legislation and policy in NSW can be found at facs.nsw.gov.au/inclusion/disability


Policies

These policies describe the fundamental polices that we operate under.

Aged Care Quality Standards

The Aged Care Quality Standards commenced on 1 July 2019. There are eight standards that aged care providers must meet. Ku-ring-gai and Hornsby Meals on Wheels has been assessed by the Commonwealth Government and meets the Aged Care Quality standards. Find out more about the Aged Care Quality Standards on the Department of Health website.


Our Professional Code of Ethics

Meals on Wheels is committed to a Professional Code of Ethics, which provides a framework of professional behaviours, values and principles for the employees of Meals on Wheels.

The following values are central to our Professional Code of Ethics:

  • Integrity
  • Honesty
  • Respect
  • Justice
  • Courage
  • Community and social responsibility
  • Cultural awareness
  • Inclusiveness

Privacy and records control

The Village Chef – by Meals on Wheels is committed to securely storing records and documents appropriate to the business while ensuring confidentiality is maintained.

We are committed to the State Records Act 1988, the Privacy Act 1988 and the Australian Privacy Principles 2014. Information collected is used for the delivery of the service and to fulfil statutory requirements and not for any other purpose.


Disability Inclusion

Meals on Wheels is committed to providing accessible and inclusive services for people with disability. Links to disability legislation and policy in NSW can be found at facs.nsw.gov.au/inclusion/disability